What does the E6 or E8 code on my Treadly mean?

An E6 or an E8 message on your Treadly's display indicates some interference with the engine's ability to pull the belt. 

E6_KB_article_visual.pngKB_E8_article_visual.png

To resolve the issue, follow these steps:

  • 
Is the belt moving freely with no noise
  • Is the belt properly aligned
  • Is the belt set to the proper tightness
  • Are all users within the 265 lb weight limit?
  • Is the unit on a hard, flat surface? To check if your Treadly is on a flat, balanced surface - press the back rail with your foot and see if there is any movement. Your Treadly should be firm on the ground and not shifting or tilting.
  • Is the Treadly on a carpet, rug, or mat?
  • Is your unit connected directly to a grounded wall outlet (ex. no extension cord and not "sharing" the outlet with more electrical devices)? Try a different outlet as well.
  • Lubricate your belt.
  • Are the vents clean?

If there is no resolution after following these steps, please reach out to Team Treadly directly for further assistance.

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